Privacy Policy

Personal Information

We collect information you provide directly to us, such as when you create an account, enroll in our programs, or contact us. This may include:

• Name, email address, and phone number
• Billing and payment information
• Professional information (company, role, experience level)
• Communications with our support team
• Course progress and assessment results

Automatically Collected Information

When you use our website and services, we automatically collect certain information:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks, downloads)
• Cookies and similar tracking technologies
• Log files and analytics data

We use the information we collect to:

• Provide and deliver our certification programs and services
• Process payments and manage your account
• Communicate with you about your courses and account
• Send you updates, newsletters, and educational content (with your consent)
• Improve our services and develop new programs
• Provide customer support and respond to inquiries
• Analyze usage patterns and optimize user experience
• Comply with legal obligations and protect our rights

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who help us operate our business, such as:

• Payment processors (Stripe, PayPal)
• Email marketing services (for newsletters and course communications)
• Analytics providers (Google Analytics, etc.)
• Hosting and technical infrastructure providers

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure and regular security updates
• Access controls and employee training on data protection
• Regular security audits and vulnerability assessments
• Secure payment processing through certified providers

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We use cookies and similar technologies to enhance your experience and collect usage information. Types of cookies we use include:

Essential Cookies

Required for the website to function properly, including authentication and security features.

Analytics Cookies

Help us understand how visitors interact with our website to improve user experience.

Marketing Cookies

Used to deliver personalized content and track the effectiveness of our marketing campaigns (with your consent).

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

You have the following rights regarding your personal information:

Access and Portability

Request a copy of the personal information we hold about you.

Correction

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information, subject to certain exceptions.

Marketing Communications

Opt-out of marketing emails by clicking the unsubscribe link or contacting us directly.

Account Closure

Close your account and request deletion of associated data.

To exercise these rights, please contact us at privacy@gotchseo.com.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Account Information: Retained while your account is active and for 3 years after closure
• Course Data: Retained for the duration of your certification validity period
• Payment Information: Retained for 7 years for tax and accounting purposes
• Support Communications: Retained for 2 years after resolution
• Analytics Data: Aggregated and anonymized data may be retained indefinitely

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@gotchseo.com
• Address: 123 Digital Marketing Way, Austin, TX 78701
• Phone: (512) 555-0123